Guarantee

Exammajic Guarantee:

At Exammajic, we are assured in the quality of our products as they have been properly checked by experts and will help you to prepare for the exam as well as possible. Because:

  • What sets Exammajic apart from other supplier of exam preparation materials is its unparalleled customer service. Whatever question or challenge you may have, be it an expired product, exam query or any other question, our team is ready to help.
  • All sets of Questions & Answers, provided by Exammajic as part of Exammajic Testing Engine, are put together, reviewed and verified by professional IT staff and certified IT trainers who have decades of experience with each respective technology and certification area.
  • Exammajic keeps constant track of all certification exams and monitors changes present to them. As soon as new questions, topics or other changes are introduced, they are verified and added to Exammajic products. This way, Exammajic customers always have access to the latest and verified exam preparation materials.
  • What is Exammajic Guarantee? Exammajic is committed to offering high quality learning products to its customers. We aim to help you succeed on your certification exams at all times by providing you with high quality exam preparation materials specially tailored for exam candidates of different levels of expertise interested in IT.

When Can You Claim The Guarantee? Give it a try and you will lose nothing! There is absolutely no risk! To claim the guarantee, customers should contact info@exammajic.com. The request must be sent within 7 (seven) days after exam failure. Caution: Exchange can't be claimed in the following cases:

  • If the exam materials were given to you for free.
  • The purchases of Unlimited Access Mega Pack 3 months, 6 months or 12 months aren't covered by the Guarantee.
  • We strongly recommend that you spend at least 7 days studying for the exam with our learning stuff. Otherwise, you may fail your exam due to insufficient preparation, and this is the basis to reject your claim.
  • Purchasing the wrong product. If you purchased, downloaded and installed learning materials for a wrong/another exam, the claim based on your failure will not be entertained.
  • Products sold to another person (when the name of the person who made the purchase is different from the one stated on the score report).
  • If there had been over 90 days from the date of the purchase (Expired order).
  • If the exam has been retired (for customers who used our recent product to take the exam which has been retired).
  • Exammajic.com reserves the right to make the final decision regarding all guarantee claims, including unique cases not listed above.

How Should You Claim the Exam Exchange?

Don't worry, if you have failed your exam at your first attempt. We provide our customers to choose any other exam available on our website for their preparation. Please note that before claiming the guarantee, you send us your exam result, testifying this fact. Without doing so, you can't use this offer. Please, submit your Exam Score Report in PDF format within 7 days of your exam date to info@exammajic.com. Exammajic Billing Team will verify the authenticity of your purchase and all submitted documents to avoid online fraud. As long as the documents are in order, the new product will be delivered to your account within 3 days after we have received your request with all supporting documents. Please note that the Guarantee applies only to single user licenses purchased directly from Exammajic. Thanks to Exammajic Guarantee, you will pass the exam, get free update within 90 days after the purchase if there's any or in case of failure, receive one more product available on our website and compulsory for your preparation. Your purchases of Exammajic Learning Materials are completely risk free.

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